CORE RETURNS POLICY
Turbo Motor Group – Core Return Policy
Some parts sold by Turbo Motor Group require a refundable core charge. Please review the following terms carefully before completing your purchase.
Core Charges
- A core charge will be applied at the time of purchase if your part requires it.
- The charge is fully refundable once the core is returned and approved by the vendor.
Core Return Window
- Customers have 15 days from the date of delivery to return their core.
- Cores must be shipped to:
Turbo Motor Group
1011 Karlee Blvd
Loganville, GA 30052
- There are no exceptions or extensions to this 15-day period, as vendors hold us to strict deadlines.
Core Return Requirements
- Cores must be returned in acceptable condition as determined by the vendor.
- Damaged, incomplete, or non-matching cores may result in a partial or denied refund.
- Customers are responsible for properly packaging the core to prevent shipping damage.
Core Processing
- Once received, Turbo Motor Group will forward the core to the vendor.
- After vendor approval, your core charge refund will be issued to your original payment method.
- Refunds are typically processed within 10 business days after vendor approval.
Important Notes
- Cores received after the 15-day deadline will not be eligible for a refund.
- Shipping costs for returning cores are the responsibility of the customer, unless otherwise stated.
- Please contact scott@turbomotorgroup.com with any core-related questions prior to sending your return.